We speak your patient's language

Language barriers should not be an obstacle to providing quality healthcare. We deliver interpretation (spoken) and translation (written) services to healthcare providers to help caregivers and patients in their critical moments of need. We are proud to be a trusted language services provider for the largest healthcare organizations in the U.S. and Canada.

No industry has arguably felt more stress, growth, and uncertainty over recent years than the medical insurance industry. For decades, we have helped leading insurers and health plans increase member enrollment and reduce expenses in non-English and limited-English proficient target markets by offering customized language access services.

We empower our clients to grow member enrollment while minimizing the costly expenses associated with delivering a high-quality member experience. We do this by focusing on key client-facing functions such as new member enrollment, member services, and claims processing. We have an in-depth understanding of the regulatory requirements of our clients and have developed systems, technologies, and processes to help them grow their businesses while meeting key regulatory and compliance milestones. In addition, we understand the unique calendar-driven challenges of open enrollment and have developed flexibility in resource allocation and staffing to meet the most difficult of time-driven challenges.

We are one of the few language service providers that has invested in the Health Information Trust Alliance (HITRUST) certification to ensure data security and integrity when dealing with personal health information (PHI).

We are also an ISO 2001:2015 certified language services provider, ensuring that our efficient processes maintain compliance with regulatory requirements for health plans communicating personal health information (PHI) with members, and maximizing effective understanding in provider/patient communications.

Speak with an expert about your​ Health Insurance needs today!

Insurance
Insurance language access services that provide peace of mind
Medical & Healthcare
Where accuracy and confidentiality define lives
Life Sciences
Your one-stop resource for translation and localization in the life science industries
Government
We speak the languages that help you serve
Financial Services
Where regulatory expertise and linguistic accuracy are paramount
Intellectual Property & Legal
Where confidentiality and deadlines hang in the balance

End-to-end capabilities

Language Link can navigate the complex nature of language services for our customers so they can achieve global success. Through our portfolio, we customize and deliver language services in more than 300 languages and dialects. Whether you need you complex translation work or expert interpretation services, Language Link gets it right from the start while ensuring a seamless user experience. We connect your brand with a global audience, by crafting the right cultural fit for your brand’s voice — delivering your peace of mind solution, no matter your language needs.

CALL SALES

888-266-2066

CALL CLIENT SERVICES

855-295-9177

Sales and client relations hours by time zone:
*Open Monday through Friday
Eastern: 9am – 8pm
Central: 8am – 7pm
Mountain: 7am – 6pm
Pacific: 6am – 5pm


Are you an existing interpretation client?
Visit your portal to access services 24/7.

3424 Peachtree Road NE
Suite 2060
Atlanta, GA 30326

+1 404.500.4251

info@biglanguage.com

Secure. Unified. Effective.

Our family of companies includes BIG IP, ISI Language Solutions, Protranslating, Language Link, and DWL, bringing over 150 years of combined expertise with offices in 26 locations worldwide. Through our portfolio, we customize and deliver language services in more than 300 languages and dialects.