About Us

BIG’s group of companies are experts in providing secure translation services in regulated, highly technical, and non-regulated sectors

Our story

Originally founded as Corporate Translation Services, Inc. in 1991, Language Link grew from a need for high-quality translation and interpretation services in the Pacific Northwest. It has always been our mission to be the most trusted communication link between our customers and their clients, enabling you to overcome linguistic and cultural barriers in order to reach new communities, provide equal access to your services and content, and to establish and maintain meaningful relationships with the stakeholders you support.

Our qualified, professional translators and interpreters are subject matter experts in their fields and native speakers of the languages they service. They, along with the entire team at Language Link, are committed to providing you with only the very best service and support.

We remain committed to helping our customers throughout the United States to be able to provide equal access to their services through translation and interpretation. Language Link offers a robust portfolio of language solutions including translation, localization, interpretation and a wide range of audio/video services. We are HITRUST, HIPAA and ISO 9000:2015 certified.

Our values


Humble and respectful

Collaborative team players

Make others around you better

Results oriented

Do the
Right Thing

Integrity and honesty




By All Means

Create ‘wow’ moments

Never satisfied



Sense of urgency


Innovative and creative


Grow or die

Shift happens



Carlos Estefani

SVP of Sales for Regulated Markets
Experienced Vice President with a proven 19-year history of working in the translation and localization industry. Skilled…

Agnes Piriou

VP of Compliance
With more than 15 years of experience in operations, quality assurance, and compliance, Agnes Piriou works to ensure the…

Justin Paukert

Translation Division Manager
Justin is responsible for the overall management of Language Link’s Translation Division, which includes our Account…

Sarah Gamble

VP of Interpretation Sales
Sarah works with the interpretation division to ensure that quality interpreters are provided on time and within the contract…

Dan Nelson

President, Language Link
Dan Nelson joined Language Link in 2006 as a Software Engineer and Business Analyst responsible for the design and development…

Luis de la Vega

Chief Operations Officer
Luis has been a leader in the language space for 20 years overseeing strategic direction and growth for several highly successful…

Dave Perlman

Chief Financial Officer
Dave Perlman is a results-driven finance executive with nearly 20 years of international finance experience across several…

Jeff Brink

Jeff Brink is an entrepreneurial executive known for leadership, strategic thinking, and innovation. Over the last 25…

Dick Surdykowski, Jr.

Chief Executive Officer
Dick Surdykowski has built, integrated, and transformed high-performing teams for over 30 years. Dick leads organizations…



Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of BIG Language Solutions. To link to the Machine-Readable Files, please click on the URL provided: transparency-in-coverage.uhc.com