With our OPI service, your clients and stakeholders who are not fluent in English can be assisted proficiently with a simple phone call, any time of the day and night. We ensure full service coverage even during weekends and holidays to reliably serve your customers with excellence.
Whether you need interpreting in a healthcare, financial services, legal, or educational setting, we can get a qualified interpreter on the phone to help your stakeholders and customers, anytime you need it.
No need to worry about using the wrong industry terms or not complying with regulations; our interpreters undergo rigorous, ongoing training to keep their skills sharp and their interpretations compliant.
The people you serve come from diverse backgrounds. Assist them in their preferred language so everyone is provided with accurate information they can trust. The most common languages our OPI interpreters cover include Spanish, English, Korean, Mandarin, Somali, Vietnamese, Tagalog, Cantonese, French, German, Hindi, Arabic and Russian – however, we can cater to any language requirement.
Easy does it with straightforward billing. You only pay for the interpretation minutes – after connecting with an interpreter.
Get a complete snapshot of current usage by accessing InterpVault™, your interpretation portal, so you’re always on top of minutes used.
Thanks to a robust and reliable telephony infrastructure, your requests will get through to an interpreter every time.
With an average connection time of just 20 seconds, you'll know your customers can get the assistance they need, when they need it. Real time OPI services on demand, when you need them.
We safeguard client data according to industry-specific privacy regulations and specifications, while strict procedures ensure interpreters keep all private conversations confidential. With your permission, we record calls for quality purposes only; these recordings are then securely deleted after 30 days.
Whether it’s for healthcare, legal, financial services, government, or another strictly regulated industry, you’ll have access to professional OPI interpreters who are also subject matter experts in your field.
You can count on the same high quality service during every call to one of our specialized interpreters, thanks to a thorough 10-step quality control process.
Get your account, portal, and everything you need set up and ready for your first call, in just 24 hours – speedy quick by interpretation standards.
Our professional, qualified over-the-phone interpreters are a vital link in healthcare communication, ensuring accurate, compassionate, and confidential conversations.
From emergency services to routine administrative tasks, OPI breaks down linguistic hurdles to ensure equitable, efficient services for all.
Interpretation increases understanding among teachers, students, and families to foster a collaborative educational environment.
Whether it’s supporting international customers or facilitating global teamwork, our over-the-phone interpretation reduces communication barriers and improves outcomes.
Schedule a conversation to discuss your interpretation needs and we’ll share our competitive pricing.
Complete a simple onboarding form.
Your account will be set up within 24 hours.
Your real-time, secure interpretation portal
Once you’re a customer, you’ll have access to your customer portal to review monthly usage, view invoices, request help, or ask questions.
Schedule a consultation today to learn how BIG’s over-the-phone interpretation can benefit your organization or company.
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Sales and client relations hours by time zone:
*Open Monday through Friday
Eastern: 9am – 8pm
Central: 8am – 7pm
Mountain: 7am – 6pm
Pacific: 6am – 5pm
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